Top performance requires more than hiring good people. It requires a leadership team that believes in helping their employees to be successful in performing their job. Performance feedback and positive reinforcement from the leadership team is essential for an employee’s top performance.
The two types of feedback that help employees be successful are positive reinforcement and corrective action. Both require that a leader take the time to understand the behavior that the organization desires in an employee. Using positive reinforcement and appreciation to reward desired behavior is more effective than simply punishing unwanted behavior. Positive reinforcement of employees’ correct behavior will bring out the best in them.
